Windows 8.1 Login Issue


I apologize in advance if this is too ‘wordy’.

I’m trying to help an elderly neighbor who has an 8.1 PC. It has a 4 digit password which he wanted to eliminate so he could just turn the PC on and do what he wanted, so I told him how to eliminate the login, which he did. He didn’t know, and I didn’t think to ask, that there was a second level password, which was his yahoo email password, which he forgot. You see, he gets to his email via an icon on the desktop and it logs him on automatically, so he doesn’t remember the password. I got him back to the 4 digit password, but he still wants to remove both passwords. I checked online and from what I read, it seems that there is a way to ‘disconnect’ the email login but it looks as though you have to create another identity to do that. Is this correct? If so, is there a way to remove both passwords and keep the identity (account?) he already has? I’m concerned that if he creates the new identity he’ll loose the connection to all his personal settings, documents, etc. Is the identity he logs on to using the 4 character password a ‘local’ identity, and the one he is supposed to use the email password for another identity (in other words a Microsoft account), or is the email password just a second level password for the same account?


Any help you could provide would be greatly appreciated.

Thank you.

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1 Answer(s)

Listed some ways to reset Windows 8 password software here,only for software that is easy to operate.

For these software,reset login password without too many steps.

Industry Expert Answered on 15 April 2020.
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